Technology News

January 8, 2019
two men putting puzzle pieces together

CRM Is Dead, and Other Thoughts About the Customer Experience Market

Traditional customer relationship management (CRM) can’t answer the biggest customer challenge facing companies, says Jeremy Cox, a principal analyst at UK-headquartered research firm Ovum. For more […]
January 9, 2019

New KB articles published for the week ending 5th January, 2019

VMware ESXi qfle3 Adapter link state incorrect after interface is marked down and physical link status changes Date Published: 1/3/2019 Ring size change with storage configured on […]
January 9, 2019

Bata Improves Planning and Process Efficiency to Enhance Customer Experience with Oracle

Press Release Bata Improves Planning and Process Efficiency to Enhance Customer Experience with Oracle Global Footwear Retailer Streamlines Inventory Investments, Anticipates Consumer Demand and Improves In-store […]
January 9, 2019

New IBM Weather System to Provide Vastly Improved Forecasting Around the World