Insights and Impact: What an intelligent Customer 360 Solution can do for your organization

A Short History of EDR
March 14, 2019
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March 15, 2019
Date Duration


60 minutes

You know that better customer intelligence drives revenue. By being able to precisely predict customer behavior or deliver a personalized offering across multiple touchpoint points, you can increase engagement and improve customer loyalty.

The question is HOW can this comprehensive view of your customer be achieved?

Join us for this webinar on Customer 360 powered by Zero2Hero(TM) – a complete platform that can help you deliver a more personalized, customer-centric experience by better understanding your customers, learning from their behavior, and delivering personalized interactions based on available data.

The pre-built stack of data processing & analytics tools uncovers insights to help you improve:

  • Targeted marketing & personalization
  • Churn prevention & customer retention
  • Proactive care

The value of this solution can be proven quickly, providing a complete platform for Customer 360 workloads available on Microsoft Azure in minutes.

The Solution Provides:

  • Modernized data management
  • Democratization of your analytics Identification of patterns, relationships and outliers
  • Artificial Intelligence (AI), Machine Learning (ML), predictive, prescriptive & geospatial capabilities
  • Building, testing, deploying, and management of workloads in the cloud through Microsoft Azure
  • Accelerated implementation & industry best practices

What You Will Learn:

  • How the Customer 360 Integrated Solution can provide value to your business
    • Fast Time to Value: Deploy a POC with defined & measurable business value
    • Scale Your Success: Incrementally add value as data volumes scale
    • Trusted: A full marketing insights platform certified on Cloudera

Who You Are:

  • Customers in the Financial Services and Retail industries

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Microsoft Corporation

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Redmond, WA 98052


Allie Lemieux

Sr. Business Program Manager



Philip Duplisey

Senior Director, Strategy, Management Consulting


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