Eno Future Proofs Oracle Health Insurance Back Office

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Press Release

Eno Future Proofs Oracle Health Insurance Back Office

Health insurer poised to provide customers with optimal service while creating internal efficiencies at a lower cost

Redwood Shores, Calif.—Jan 16, 2019

Utrecht, 16 January 2019 – Health insurer Eno, based in the Netherlands, is switching to Oracle Health Insurance Back Office (OHI), a preferred solution in the market that will provide critical flexibility to its healthcare IT infrastructure.

Eno sought a replacement of its outdated back-office system that would meet its own requirements and those of regulators, while adding strategic value to the organization. It also needed a stable and future-proof solution that could scale with a number of products in its own special care product portfolio. Eno considered various options including custom development and the use of existing COTS solutions, but only OHI met Eno’s overall requirements, and is a proven solution in the market to administer policies, process claims and financial settlement.

Theo Engels, director ICT and Care at Eno, noted, “To continue to be successful as a health insurer in the future, Eno wants to transform into an organisation with a digital heart. We want to adapt processes and systems to the requirements of our time and to focus on an optimal digital customer experience, both in sales and services.”

“With Oracle Health Insurance we offer Eno not only a complete, flexible and future-proof application that enables them to comply with legislation and regulations, but also enables an intensive collaboration with other OHI users that leads to joint value creation and a lower total cost of ownership,” says Jaco Geels, OHI Senior Director Product Strategy and Services, Oracle.

Eno has selected Truston Solutions, a Gold level member of the Oracle PartnerNetwork(OPN), for the implementation of Oracle Health Insurance. Eno intends to start using the new platform in the 2019/2020 migration season.

Contact Info
Judi Palmer
+1 650 506 0266

About Eno

Eno is a health insurer based in Deventer and with a strong regional position. The company, founded in 1860, strives every day to make a substantial contribution to the health of its members. Eno does this by providing them—now and in the future—with appropriate, affordable and accessible care and by inspiring and facilitating them in their pursuit of optimal health.

About Oracle Insurance

Oracle provides modern, innovative technology that enables insurers to drive their digital transformation strategy forward. With Oracle’s flexible, rules-based solutions, insurers can simplify IT by consolidating individual and group business on a single platform, quickly deploy differentiated products, and empower their ecosystem to improve engagement with customers and partners. Learn more at oracle.com/insurance.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle’s partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.


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Judi Palmer

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